Touching Keyboard freezing Gears 5 | Razer Insider
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Touching Keyboard freezing Gears 5

  • 31 October 2019
  • 5 replies
  • 2 views
Hello all, i own a blackwidow elite keyboard and have a issue with gears 5, when the synapse software is running whilst playing Gears 5 if i touch any key on the keyboard the game freezes, i can spin and shoot on the spot with the mouse and all action goes on around me as normal but as soon as i touch the keyboard the game freezes, this puzzled me for ages as thought it was a gears issue but have discovered if i close down the razer software the game runs fine. Not a major issue but just bugging me and would like to solve it. Thanks
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5 Replies

Razer.Caziel
Userlevel 7
Could be a corrupted Synapse profile. Have you tried clean installing Synapse yet?
N
Sorry for delay and thanks for the reply will give it ago tonight, don't know why i didn't try that first. doh
Razer.Caziel
Userlevel 7
nablor
Sorry for delay and thanks for the reply will give it ago tonight, don't know why i didn't try that first. doh

Don't worry about it. If the problem persists after a clean installation, feel free to shoot me a PM.
N
Thanks your suggestion worked but not at first as i uninstalled then rebooted and then re-installed but the problem was still there what i had to do was uninstall then reboot then delete ALL razer folders that are left behind( have to delete after reboot because folders are locked until you do) re-installed the software and hey presto all working so thanks for the tip.
Razer.Caziel
Userlevel 7
Glad it all worked out for you! Don't hesitate to send a PM my way if this ever reoccurs. Cheers!
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