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Transaction Stuck in Order Processing

  • February 11, 2024
  • 1 reply
  • 130 views

Need help. Payment was deducted but stuck in order processing and no PIN for garena shells was given. Support are canned responses and bots!

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Razer.Zionzedd
Sue2096 wrote:

Need help. Payment was deducted but stuck in order processing and no PIN for garena shells was given. Support are canned responses and bots!

Hi @Sue2096,

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM, and I will coordinate with the relevant team for an update.

 

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