Trouble with Razer Nari Ultimate "Chat audio" | Razer Insider
Skip to main content
I recently got myself a Razer Nari Ultimate, from what i understand it has a game channel (audio out) and a chat channel (audio out) and then the chat (audio in).



If i configure the headset in windows to make use of Game (audio out) as default out, Chat (audio out) as default communication and Chat (audio in) and then join say a Discord voice channel i lose all game sound and only hear the Chat (audio out) and all other sounds are muted or disabled.



Is this how it is supposed to work or have i done a mistake in the configuration somewhere? I understood the product in the following way, i can have simultaneous audio from both voice comms and game sound but that is not what i am getting,



Have i completely misunderstood the product features it or is there a configuration issue or bug associated with this product and/or Synapse 3 that prevents me from using it the way it is intended?`



Operating system: Windows 10 Pro 1903 Build 18362.356

Connection info: I have my Bluetooth dongle(?) connected to Razer Base Station Chroma

Synapse version: 3.4.921.91704 (Latest as of 2019-09-28)

Communications software: Discord (both audio in and out set to Default)



I have tried different configurations in chroma, both THX and Stereo and i get the same behaviour.
No-one? Not even Razer Support Staff? :S
Hi there! Have you tried adjusting the Game/Chat balance? It's the wheel located on the left earcup.
Razer.RedPanda
Hi there! Have you tried adjusting the Game/Chat balance? It's the wheel located on the left earcup.




Yes that doesn't work, as i mentioned in the post if i want to hear both discord and the game i need to put them both on game channel or i will only hear the chat channel and no sound whatsoever will reach me from the game channel.
Thanks for the reply. Please PM me the serial number of your Nari Ultimate. I'll take it from there.