unable to find support for razer backpack | Razer Insider
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unable to find support for razer backpack

  • February 12, 2026
  • 1 reply
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Abyss3234

hi, i searched through the entire support page on razer.com and can’t find anything that helps me with support for my backpack. my zipper pulls broke off and i’m wanting to get them replaced. please help 

Best answer by Razer.ScarletRouge

Hey there, ​@Abyss3234 

Thank you for sharing your concern here. Don't worry, I will create a case for you and forward it to our relevant team for further assistance. To proceed, please provide the following details so I can kickstart your case:
 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:

Also, please provide a photo/video of the part/s that needs replacement. You can upload the photo/video to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view".



*Thread locked to curb conversation to PM.

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1 Reply

Razer.ScarletRouge

Hey there, ​@Abyss3234 

Thank you for sharing your concern here. Don't worry, I will create a case for you and forward it to our relevant team for further assistance. To proceed, please provide the following details so I can kickstart your case:
 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:

Also, please provide a photo/video of the part/s that needs replacement. You can upload the photo/video to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view".



*Thread locked to curb conversation to PM.

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