Unable to get past login screen in launcher | Razer Insider
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Unable to get past login screen in launcher

  • October 12, 2020
  • 1 reply
  • 25 views

Every time I try logging into Razer Synapse with my account or continuing as guest, I get the same error "unable to get a new web socket connection from the pool in stage 1: remote error: tls: handshake failure". Unsure whats the cause, I have already tried uninstalling and reinstalling razer, repairing razer, and restarting my pc.
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1 Reply

  • October 12, 2020
I also got this problem. I can't login in to the surround 7.1 as well.