Unable to Link Games to Profile - Game List Empty | Razer Insider
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Using Synapse 3 and a Naga Left-Handed I am unable to link games to profiles because the Select a Game window is empty. I have tried:



  • uninstalling all Razer software

  • deleting:



    • C:\\Program Files (x86)\\Razer

    • C:\\Program Files (x86)\\Razer Chroma SDK

    • C:\\ProgramData\\Razer

    • C:\\Users\\Me\\AppData\\Local\\Razer



  • Cleaning Registry

  • Reinstalling Synapse 3



Nothing I try seems to work. I have had this issue for a while now - since I have been using Synapse 3, really. I used to be able to sort of jump-start it into working by disabling all non-Razer and non-Microsoft startup items, services and scheduled tasks, but that is not working. I have gone months without it working only to suddenly start working again. Yesterday it stopped working again and nothing I try seems to help.



Please help! Without this essential feature using the mouse is a chore! I am disabled and use all the buttons and have many profiles I would like to set up and have auto-switch like I did with my old Naga Left and Synapse 2. I absolutely need this feature to work.



Thanks in advance for any help!