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Question

unable to make purchase

  • November 6, 2024
  • 1 reply
  • 62 views

hi so i am currently trying to make a purchase for red dead redemption 2 on epic games with razer gold but as i have 2-step authentication set up the site has asked me to key in my code that has been sent to my phone number but i did not receive the code and after reloading I got a prompt saying that an unexpected error has occurred please try again is there anyway to fix this?

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1 Reply

Razer.sushi.boi

Hello there, @DMCBlaze0!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.


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