Dear Support Team,
Please help me that we are unable to redeem Razor Gold gift cards purchased from Amazon. Yesterday, I have tried two time purchasing Razer Gold gift card (Digital Code) and the gift recipient (My wife) unable to redeem. When she tried to click the gift card redeem link sent by Amazon, the link showing the following error message.
Not Acceptable
An appropriate representation of the requested resource could not be found on this server.
Now I've got refund from Amzaon but still want to purchase Razer Gold GIft card. Coud you please check this link and confirm if we can purchase and redeem it again?
Thank you.
Best Regards,
Wai Yan
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Hi @coolboxCeleste119! Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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