Unable to register my mouse on Synapse | Razer Insider
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Unable to register my mouse on Synapse


Model: (*Omitted) S/N: (*Omitted) It's bought over Razer's own Tmall store. I've tried to register the mouse on Synapse and it always gets the invalid serial number message. I'm sure there's no error with one-i or zero-O.
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2 Replies

Okay, my earlier (*Omitted) model also failed to register. Its S/N is (*Omitted). Did we change the registration system somewhere?

Razer.Speedcr0ss
Please refrain from posting your device information in public. I've sent you a PM. I'll wait for your follow-up.

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