Unable to register my product: Razer HyperPolling Wireless Dongle | Razer Insider
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Hi, bought my Razer HyperPolling Wireless Dongle last October but was unable to register the product on the Razer site. The serial number wasn’t recognized. I thought the reason was that the product was so new the registering form wouldn’t recognize it and thus wouldn't let me complete the registration form. Guess what, two months later I still can’t register the dongle because I get a “unrecognized serial number” message.

The product number is RC30-04410100-R3M1

As for the serial number I’m typing the exact sequence of letters and numbers stamped below the bar code on the rear of the dongle box. I’m not mistaking zeros for o’s or I’s for 1.. What gives?

 

Hello secretleetDeepMaroon309,

Please be informed that the Razer HyperPolling Wireless Dongle doesn’t need a product registration, but make sure to register your Razer mouse with your Razer account. You can find the list of the devices here that need product registration. Feel free to PM if you need further assistance. Have a good one!

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