Unable to Register my VIPER MINI Mice | Razer Insider

Unable to Register my VIPER MINI Mice

  • 9 May 2020
  • 1 reply
  • 5 views
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Dear Support team,

I refer to the attached pic, I was able to register all my Razer products so far except my Viper Mini Mice.

As you can see from attached screenshot, the system was able to recognice my Product ID correctly in step 1. However, in step 3 when it comes to final submission. It states on bottom left corner that Product Number is incorrect.

I am pretty sure the data I have entered are all correct including the S/N.

Appreciate if anyone could advice / guide me.

Thank you
1 Attachment
THE RAZER MUG CHROMA Razer Nommo Chroma 2.0 Speakers Razer Nari Wireless Chroma Headset Razer Base Station Chroma (Mercury Edition) Razer Lancehead Chroma Tournament Edition (Black) Mice Razer Firefly Chroma Mat (Hard) x2 Razer Cynosa Chroma Keyboard Razer Wolverine Ultimate Chroma Gaming Controller Alienware AW3418DW 34" Curved IPS G-Sync Monitor Intel i7 9700K lga1151 CPU MSI RTX 2070 Super Gaming X 8GB MSI Z390 A pro lga1151 Motherboard Adata 2TB sx8200 pro nvme 1tb PCIe m.2 Solid State HD Seagate 4TB HDD Barracuda 7,200 HD Gskill Flare 32GB DDR4 kit (16GB x2) 3200mhz Phantek P360x Tempered Glass Digital RGB Seasonic GX 750w Gold modular PSU Cryorig x3 120mm high airflow 2200rpm Cryorig H7 Lumi CPU cooler
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1 Reply

Razer.Caziel
Userlevel 7
What you have listed below product number under step 3 is incomplete, which is why you're getting this error message. *Locking this thread to curb the conversation to PM.
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