I'm trying to register the new mouse I bought, but it says the product no. and the serial no. don't match, but I have been very careful to make sure I'm entering them exactly as they are on the mouse and they are correct. I had no trouble registering my new keyboard, just the mouse. I tried to submit a case to Razer, but their site seems to be having technical difficulties as every time I try it says there's a network error. I don't know what else to do at this point other than try the forums. Anyone else experience this problem? Any ideas?
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Please send me the serial number of the mouse so I can help you register the device. I'd appreciate it if you can share a screenshot of the error message that you're getting on our Support Page.
*Locking the thread to curb the conversation to PMs.
*Locking the thread to curb the conversation to PMs.
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