Unable to register product (Deathadder Essential) | Razer Insider
Skip to main content
Question

Unable to register product (Deathadder Essential)

  • July 9, 2024
  • 4 replies
  • 119 views

bitfutureWoodBrown261

Greetings,

 

I just bought a Razer Essential and I cannot register the product, it displays the message UNRECOGNIZED SERIAL NUMBER, even though I have tried all variations of O/0 and I/1, can someone please help me? I can send a photo of the product info.

 

Best Regards

This topic has been closed for replies.

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 9, 2024

Might be a fake. Post a photo of your mouse (bottom of the mouse, including s/n), connected to PC.


bitfutureWoodBrown261

Might be a fake. Post a photo of your mouse (bottom of the mouse, including s/n), connected to PC.

Should I send you a PM with the photo?


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • July 10, 2024

You can post here and cover half s/n.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • July 11, 2024

Greetings,

 

I just bought a Razer Essential and I cannot register the product, it displays the message UNRECOGNIZED SERIAL NUMBER, even though I have tried all variations of O/0 and I/1, can someone please help me? I can send a photo of the product info.

 

Best Regards

Hi bitfutureWoodBrown261,

Please PM me the photo of your device serial number and proof of purchase so I can verify its information. Save the shareable files via any online drive account listed here. Thanks!
 

*Thread locked to curb conversation to PM.