Unable to register product: Unrecognize S/N | Razer Insider
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Unable to register product: Unrecognize S/N

  • September 11, 2023
  • 1 reply
  • 132 views

cylim87

Hi,

As per topic above, I have double check the S/N and unable to register my mouse mat.

Best answer by Razer.Aero

Hello cylim87,


I have verified your Razer Goliathus Chroma serial number. Please remove the dashes on it and check if it's successfully added to your Razer account. For security purposes, I have deleted your post that contains your serial number to protect your information from prying eyes. Feel free to send me a PM if you need additional assistance. Have a great day, and stay safe!

 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3394 replies
  • Answer
  • September 13, 2023

Hello cylim87,


I have verified your Razer Goliathus Chroma serial number. Please remove the dashes on it and check if it's successfully added to your Razer account. For security purposes, I have deleted your post that contains your serial number to protect your information from prying eyes. Feel free to send me a PM if you need additional assistance. Have a great day, and stay safe!

 


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