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Unable to register product: Unrecognize S/N

  • September 11, 2023
  • 1 reply
  • 137 views
cylim87

Hi,

As per topic above, I have double check the S/N and unable to register my mouse mat.

Best answer by Razer.Aero

Hello cylim87,


I have verified your Razer Goliathus Chroma serial number. Please remove the dashes on it and check if it's successfully added to your Razer account. For security purposes, I have deleted your post that contains your serial number to protect your information from prying eyes. Feel free to send me a PM if you need additional assistance. Have a great day, and stay safe!

 

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    1 Reply

    Razer.Aero
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    • Razer Support
    • Answer
    • September 13, 2023

    Hello cylim87,


    I have verified your Razer Goliathus Chroma serial number. Please remove the dashes on it and check if it's successfully added to your Razer account. For security purposes, I have deleted your post that contains your serial number to protect your information from prying eyes. Feel free to send me a PM if you need additional assistance. Have a great day, and stay safe!

     

    cylim87
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