"Unable to retrieve your game's current settings"
I was trying to optimize Roblox with booster prime and this message popped up: "Unable to retrieve your game's current settings. Please restart the game or directly changing in-game settings. If you still encounter problems, update Razer Cortex to its latest version (if applicable)." I tried restarting the game and it still didn't work. My Razer Cortex is also on its latest version. What do I do?
A
Hey there!
Thank you very much for sharing your issue with us. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
Before we start could you please provide us with the below information?
We look forward to your reply soon. Thank you!
Michelle
Thank you very much for sharing your issue with us. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
Before we start could you please provide us with the below information?
- Which Booster Prime game did you play when this issue occurred?
- Could you provide us with your Razer Cortex logs via PM?
We look forward to your reply soon. Thank you!
Michelle
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