"Unable to retrieve your game's current settings" Warzone 2.0 | Razer Insider
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"Unable to retrieve your game's current settings" Warzone 2.0

  • March 26, 2023
  • 1 reply
  • 206 views
STALK3R94

"Unable to retrieve your game's current settings"

Recently had to format and fresh install windows to my pc. losing my settings.

I've tried reinstalling COD Warzone game and Cortex Booster, Verified integrity of game files Via Stream. updated Apps, Updated GPU setting on AMD. 
Is there something else I can try to fix this Issue? 

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    1 Reply

    A
    • Anonymous
    • 0 replies
    • March 27, 2023

    Hey there!

     

    Thank you for bringing this isssue to our attention. My name is Michelle from the Razer Cortex technical support team. You can send me a pm any time if you have any suggestions, comments, and bugs you encounter when you use Razer Cortex PC. 

     

    Before we start could you please provide us with your Razer Cortex logs via pm? Our engineering team will investigate your logs and decide whether we need further information regarding this issue.

     

    We truly appreciate your patience and feedback.

     

    Michelle

    Reply


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