Unable to stay logged in, login not useful, auto logout 30 seconds | Razer Insider
Skip to main content
Hello,
When I start my computer I am now asked to login every time and when I do I can only see this screen for about 30 seconds and it will log me out again. Any help is appreciated.

Bump. Put in a support ticket but have heard nothing
Hi there! Please PM me the case number. I'll pick it up from there.
Hi, same problem here. Auto log in don't work, every time after windows start i get window to log in Razer application. So frustrating!
vlladdimirBazilisk
Hi, same problem here. Auto log in don't work, every time after windows start i get window to log in Razer application. So frustrating!

Hi there! Please PM me. I'll assist you from there.
Hello there same problem as well
Saturnuss
Hello there same problem as well


Hey there! Thanks for sharing your Razer Synapse concern on this thread. Allow me to take over. Please send me a PM. Let's continue from there.
Hello! I have the same issue since today. Anyone knows a common solution for that?
No solution, just try this, try that...blah, blah, blah. Razer Synapse is buggy, unfinished application and must to be update.
LrdBubbles
Hello! I have the same issue since today. Anyone knows a common solution for that?


Hi there! I suggest clean reinstalling Razer Synapse 3.0. Should the issue persists, please send me a PM. Let's continue from there.

Hey @vlladdimirBazilisk. Apologies for the inconvenience. I've seen that @Razer.RedPanda assisted you and forwarded the case to our Senior Support Team. Allow them to give you a follow-up as they're communicating with our devs regarding this odd behavior. I appreciate your patience.
Razer.SpeedCr0ss
Hi there! I suggest clean reinstalling Razer Synapse 3.0. Should the issue persists, please send me a PM. Let's continue from there.

Hey @vlladdimirBazilisk. Apologies for the inconvenience. I've seen that @Razer.RedPanda assisted you and forwarded the case to our Senior Support Team. Allow them to give you a follow-up as they're communicating with our devs regarding this odd behavior. I appreciate your patience.


Hi thank you!

A clean reinstall helped me for the second time.

I have Synapse 2.0 installed too, because my older Razer Kraken headset is not supported with 3.0. It stayed logged in. I don't know if this information is useful for devs, but some update would be very nice on that 🙂
LrdBubbles
Hi thank you!

A clean reinstall helped me for the second time.

I have Synapse 2.0 installed too, because my older Razer Kraken headset is not supported with 3.0. It stayed logged in. I don't know if this information is useful for devs, but some update would be very nice on that :)


Thanks for letting me know. Should the issue persists, ensure to delete files inside this path: HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW643NODE\\Razer\\ and update your .NET framework from Microsoft's page. Don't hesitate to send me a PM should you need another assistance.
i closed all processus Razer synapse 3 and I restart the application.
(I also have synapse 2, which I take care not to close the process because it works well)
it works for me
Having similar issue. I cannot log into Synapse as it's window is completely blank.
Cxrta
Having similar issue. I cannot log into Synapse as it's window is completely blank.


Hey there! Please send me a PM together with your Razer Synapse version together with a video showing the issue. Let's continue from there.
CookiesCookie settings