Unable to update Razer Synapse to 20231109 | Razer Insider
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Unable to update Razer Synapse to 20231109

Fasterheartbeat

My Kaspersky Total Security detects the installer as “PDM: Trojan.Win32.Generic and terminates the install as potential malware. I currently have version 20231010. Can anyone else help me with this?

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5 Replies

LarsGontiel
  • LarsGontiel
  • Insider Mini
  • 3 replies
  • November 10, 2023

Same here. This also happened with 20231107 a few days ago. Kaspersky is blocking the update as a trojan.

Metalci
  • Metalci
  • Insider Mini
  • 2 replies
  • November 10, 2023

I dont use antivirus just windows defender but same issue failed to update error 20231109

I
  • INDIANAJUNE2
  • Insider Mini
  • 1 reply
  • November 11, 2023

I have the same issue. Did you find a fix ?

xxSw33txx
  • xxSw33txx
  • Insider Mini
  • 1 reply
  • November 11, 2023

Any update on a working solution?

 

Flexxxer
  • Flexxxer
  • Insider Mini
  • 2 replies
  • November 12, 2023
xxSw33txx wrote:

Any update on a working solution?

 

ive seen a readdit post which was made 9 years ago about the same thing with razer synapse 2. someone replied that you need to disable an antivirus. but i dont really mind doing that, so ill just wait for the official fix

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