I need help. I cant proceed any top up attempt because i cannot receive otp. There is always an unexpected error whenever im trying. How can i change my mobile authenticator to google authenticator.
Solved
unexpected error when top up with razer gold
Best answer by Razer.ScarletRouge
Hey there, cafeeverPixiePowder493!
I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:
1. Serial number of a registered product on the Razer ID:
2. Email address that is associated with Razer ID:
3. Date of Birth:
4. Full Name:
5. Phone number:
6. Billing address:
I am looking forward to your response! Thanks!
*Thread locked to curb conversation to PM.
This topic has been closed for comments
- Razer Support
- 234 replies
- Answer
Hey there, cafeeverPixiePowder493!
I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:
1. Serial number of a registered product on the Razer ID:
2. Email address that is associated with Razer ID:
3. Date of Birth:
4. Full Name:
5. Phone number:
6. Billing address:
I am looking forward to your response! Thanks!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.