I just bought a Razer Orochi V2 RZ01-03730100-R3C1. When trying to register my product to synapse it says that my serial number is incorrect.
Answer
Unrecognized Serial Number
Best answer by Razer.Aero
Hello hitPrussianBluecafe296,
Looks like you’re trying to enter your device product number. Please refer to this link as your guide on how to check the product serial number. If the same problem persists, PM me the picture showing the device serial number so I can check and assist your accourdingly. Save the shareable files via Google drive account listed here. Thanks!
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- Razer Support
- Answer
Hello hitPrussianBluecafe296,
Looks like you’re trying to enter your device product number. Please refer to this link as your guide on how to check the product serial number. If the same problem persists, PM me the picture showing the device serial number so I can check and assist your accourdingly. Save the shareable files via Google drive account listed here. Thanks!
*Thread locked to curb the conversation to PMs.
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