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Question

Unrecognized Serial Number

  • January 20, 2025
  • 4 replies
  • 41 views

I have just gotten a brand new Razer Seiren V2 X mic and I cannot register it, nor install the newest firmware update nor have it detected by synapse. I bought it from a third party app but it is not fake.

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4 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7342 replies
  • January 21, 2025

Maybe it’s fake, that would tell why you can’t register it or cannot be detected in Synapse, how it’s detected in Windows device manager?


  • Author
  • Insider Mini
  • 2 replies
  • January 21, 2025

(accidentally replied)


  • Author
  • Insider Mini
  • 2 replies
  • January 21, 2025
FiszPL wrote:

Maybe it’s fake, that would tell why you can’t register it or cannot be detected in Synapse, how it’s detected in Windows device manager?

it’s detected as “Microphone(4- Razer Seiren V2 X)

 

and why i said it’s not fake is because a friend got it from the same seller and had no problem


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3360 replies
  • January 22, 2025
gacllx wrote:

I have just gotten a brand new Razer Seiren V2 X mic and I cannot register it, nor install the newest firmware update nor have it detected by synapse. I bought it from a third party app but it is not fake.

Hi gacllx,

Please PM me the device serial number and proof of purchase so I can verify the information. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb conversation to PM.


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