Unresolved case - Agent stopped responding/closed case. | Razer Insider
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Hi,



I've had an open technical support case since July 13th. The agent closed the case without resolution on November 11th. (as stated by them)



I responded on the 11th and have yet to receive any further communication. How do I get this actually resolved?



Case# OMITTED
Hi there! Please PM me the case number. I'll assist you from there.