Update stuffed my razer central ... keeps logging out | Razer Insider
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Update stuffed my razer central ... keeps logging out

  • 8 March 2020
  • 1 reply
  • 64 views

Assume there was an update yesterday/recently ?

Loaded up a game realised my Tarterus wasn't working, realised synapse wasn't loaded properly ... had logged me out or updated or something I guess . Couldn't recall password , have now reset, password works logs me into razer central, just loads up all my personal options and the like, but when i try to load synapse or cortex it boots me back to log in screen everytime . Cant get anything to stay open at all . Even if i just leave it on the log in screen and dont log in, it keeps jumping back to middle of screen , like its trying to connect itself or something .... never had this issue before, annoying i cant even use my Tarterus as this stupid program wont load .

What the ?I see this issue going back a couple years on different forums/google searches ..



Any ideas to fix ?

-------------------------

- updated - checked task manager and just shut down every instance of anything from razer in my apps/processes ,(seemed to be a lot) then started it again with just the synapse link .. open the login screen and thought here we go again .. but it actually works now ... Don't know why last night and this morning it kept throwing me back to log in screen . Whole time it was connected too so didnt think it was a connection issue . Just like it kept resetting itself or something .. hopefully it works ok next reboot ...
ozzspika
Assume there was an update yesterday/recently ?

Loaded up a game realised my Tarterus wasn't working, realised synapse wasn't loaded properly ... had logged me out or updated or something I guess . Couldn't recall password , have now reset, password works logs me into razer central, just loads up all my personal options and the like, but when i try to load synapse or cortex it boots me back to log in screen everytime . Cant get anything to stay open at all . Even if i just leave it on the log in screen and dont log in, it keeps jumping back to middle of screen , like its trying to connect itself or something .... never had this issue before, annoying i cant even use my Tarterus as this stupid program wont load .

What the ?I see this issue going back a couple years on different forums/google searches ..



Any ideas to fix ?

-------------------------

- updated - checked task manager and just shut down every instance of anything from razer in my apps/processes ,(seemed to be a lot) then started it again with just the synapse link .. open the login screen and thought here we go again .. but it actually works now ... Don't know why last night and this morning it kept throwing me back to log in screen . Whole time it was connected too so didnt think it was a connection issue . Just like it kept resetting itself or something .. hopefully it works ok next reboot ...




Hey there! Thanks for posting your Razer Synapse/Cortex concern. Apologies for the inconvenience. The RazerID had maintenance last March 5, 2020 and it caused users to log out including the Razer Synapse/Cortex and its services. The ETA given was 24 hours and users need to re-login to resolve the issue. Feel free to send me a PM should you need additional assistance.