Upper part of the screen not working and sound distortion | Razer Insider
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Upper part of the screen not working and sound distortion

  • October 1, 2019
  • 5 replies
  • 19 views

The top part of the screen don't response to touch, just in certain points. After the Android 9 update I got audio distortion on bass.
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5 Replies

  • Guardian of the Forest
  • October 6, 2019
Hi there! Can you share a video of the issues that you are having?

  • Author
  • October 6, 2019
Razer.RedPanda
Hi there! Can you share a video of the issues that you are having?
https://mega.nz/#!xIsUWSbZ!GAkPWUOfH1fmpC5lE04wUn8_ca9QdZUgE1kHYhAO1kU

  • Guardian of the Forest
  • October 7, 2019
Thanks for the video. Please PM me the serial number. Let's continue there.

  • Author
  • October 7, 2019
Where do I find it?

Razer.Caziel
  • I am the Lightbringer
  • October 10, 2019
innacor29
Where do I find it?
You can find the serial number of your Razer Phone under Settings > About Phone > Status.