Upper part of the screen not working and sound distortion | Razer Insider
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Upper part of the screen not working and sound distortion

  • October 1, 2019
  • 5 replies
  • 19 views
I
The top part of the screen don't response to touch, just in certain points. After the Android 9 update I got audio distortion on bass.
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    5 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • October 6, 2019
    Hi there! Can you share a video of the issues that you are having?
    I
    • innacor29
    • Author
    • October 6, 2019
    Razer.RedPanda
    Hi there! Can you share a video of the issues that you are having?
    https://mega.nz/#!xIsUWSbZ!GAkPWUOfH1fmpC5lE04wUn8_ca9QdZUgE1kHYhAO1kU
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • October 7, 2019
    Thanks for the video. Please PM me the serial number. Let's continue there.
      I
      • innacor29
      • Author
      • October 7, 2019
      Where do I find it?
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • October 10, 2019
      innacor29
      Where do I find it?
      You can find the serial number of your Razer Phone under Settings > About Phone > Status.
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