US Customs will not release my package until they have an updated invoice with line 1 filled in.
Please help!
Question
US Customs needs updated invoice with line 1 filed out
Length and/or width are required on the Commercial Invoice.
Recommended action: Shipper/Importer must provide measurements.
Same statement from Fedex on my new computer as well, I would wager that your stuff must be in the same shipment as mine.
I have the exact same problem - length and width. How is it possible that an organization that ships product regularly like this misses filling out a simple dimension line on the customs declaration form? And then takes 6+ days (so far) to fix it?
Still no fix going on 7 days now. I’ve gotten shipments from China a few times from Apple. Never once had this issue.
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