USB-C dongle glitching? | Razer Insider

USB-C dongle glitching?

  • 10 March 2022
  • 1 reply
  • 7 views
T
Ive been using my barracuda X wireless headset for approximately 3 months now with no issues.
Randomly today I got a weird feedback noise in the headset for a few minutes, and then it went dead completely.
I restarted my computer, nothing.
I updated all drivers and windows updates, nothing.
I unplugged the USB-C wireless receiver, and plugged it back in, nothing.
I did notice though, that the wireless receiver appears to be trying to connect?? On and off. When I am looking at my audio devices, the headset will pop up, and then disappear a second later. I took a video of this happening, but it is too large to upload here.

Is this a faulty USB-C wireless receiver? Or something else?
I have tested the headset with aux cable, works just fine.
However, I bought this headset specifically for the wireless capability.
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1 Reply

R
tinklecat
Ive been using my barracuda X wireless headset for approximately 3 months now with no issues.
Randomly today I got a weird feedback noise in the headset for a few minutes, and then it went dead completely.
I restarted my computer, nothing.
I updated all drivers and windows updates, nothing.
I unplugged the USB-C wireless receiver, and plugged it back in, nothing.
I did notice though, that the wireless receiver appears to be trying to connect?? On and off. When I am looking at my audio devices, the headset will pop up, and then disappear a second later. I took a video of this happening, but it is too large to upload here.

Is this a faulty USB-C wireless receiver? Or something else?
I have tested the headset with aux cable, works just fine.
However, I bought this headset specifically for the wireless capability.



I appreciate your effort in initiating those troubleshooting steps. You can upload the file via Google Drive. Make sure to send me a sharable link. Please send those over PM. I can use that to validate the issue. Let's pick up from there.

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