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V3 problem

technoDarkRedinfo817

I have v3 and After updating the special audio disappeared and I can’t find it ,
I need to solution as soon as possible

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    technoDarkRedinfo817

    When the latest update came out, there was a Special Audio feature that I don't see in the application.

    technoDarkRedinfo817

     

    D

    Everyone has this problem at the moment. Sound is bad, we all are waiting for a patch asap….

    DizeX^_^
    technoDarkRedinfo817

    I have not received a response. Three days ago I raised this problem and until now I have not found a solution to it.

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • November 9, 2023
    technoDarkRedinfo817 wrote:

    I have v3 and After updating the special audio disappeared and I can’t find it ,
    I need to solution as soon as possible

    Hi technoDarkRedinfo817,

    Thanks for bringing this issue to my attention. Have you tried to perform a clean reinstallation of the Razer Synapse 3.0 here? If the problem persists, please PM me and help me gather the following information by clicking the link below so I can initiate a ticket on your behalf:

    • MSinfo logs
    • Razer Synapse 3 logs
    • Windows version

    Save the shareable files via any online drive account listed here. Also, fill in the following:

    Full name:
    Email:
    Mobile/Phone Number:
    Country:
    Device serial number:

    *Thread locked to curb the conversation to PMs

     

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