Did you guys also have a bad experience contacting Razer CSR directly?
it’s like they’re trying to deter private customers from asking for information.
Browsing from the French website, I was transferred to the English-speaking one for no reason, and then was cut short from contacting support on the pretence that I didn’t kow the product serial number. There’s no way around that and it’s a dead-end if you can’t find it. Well, fak that, Razer! Come up with a user-friendlier support process and don’t waste our time. 30 min to contact you is way too much!
