I have recently purchased a Razer Viper Ultimate (RC30-030501) and while it works perfectly wired and is recognized by Synapse, it will not charge past 0% and I've tried sitting it on the dock and plugging it in directly with the provided cable but have had no progress on getting the mouse to charge. I do not know if this is a common issue as there is no one on Reddit who has posted about this. Thanks for any help in advance!
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closetneet
I have recently purchased a Razer Viper Ultimate (RC30-030501) and while it works perfectly wired and is recognized by Synapse, it will not charge past 0% and I've tried sitting it on the dock and plugging it in directly with the provided cable but have had no progress on getting the mouse to charge. I do not know if this is a common issue as there is no one on Reddit who has posted about this. Thanks for any help in advance!
Were you able to update the device's firmware? If you haven't, please click this link. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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