Viper V2 Pro. Cant achieve 8k polling, stuck at 7k max. Was ok before firmware update. | Razer Insider
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Viper V2 Pro. Cant achieve 8k polling, stuck at 7k max. Was ok before firmware update.

  • March 7, 2024
  • 3 replies
  • 192 views
ChillyRide

Viper v2 pro. It was ok before latest firmware (at least it was last time I check polling rate in test app) but smth changed and I cant achieve 8k, I am stuck at 7k max. What happened? Did firmware downgrade polling rate? Or may be some Windows update broke smth? What I tried already:

  • Reinstalling Windows 11 ( tried latest 23H2 and Cannary build ) - not working;
  • Clear CMOS Bios - not working;
  • Installed Beta Synapse and regular Synapse - not working;
  • Deleted all bloatware, closed all apps in background (gpu, sound and other services\apps) - not working;
  • pair and unpair V2 Pro - not working;
  • didnt use my Razer account ( fresh profile ) - not working;

I am out of ideas…

    This topic has been closed for replies.

    3 Replies

    ChillyRide
    • ChillyRide
    • Author
    • Insider Mini
    • March 7, 2024

    Done BiosFlashback to older version - didnt help;

    ChillyRide
    • ChillyRide
    • Author
    • Insider Mini
    • March 8, 2024

    Unpair form hyperpollinng dongle, pair with stock 1k hz dongle and pair again with hyperpolling, still 7k max.

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • March 9, 2024

    Hello ChillyRide,

    I’ve responded to your message. If you need further assistance, please provide the following information so I can escalate this issue to our Support Team for investigation. All the best!

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