Viper V2 Pro. Cant achieve 8k polling, stuck at 7k max. Was ok before firmware update. | Razer Insider
Question

Viper V2 Pro. Cant achieve 8k polling, stuck at 7k max. Was ok before firmware update.

  • 7 March 2024
  • 3 replies
  • 82 views
ChillyRide
Userlevel 1

Viper v2 pro. It was ok before latest firmware (at least it was last time I check polling rate in test app) but smth changed and I cant achieve 8k, I am stuck at 7k max. What happened? Did firmware downgrade polling rate? Or may be some Windows update broke smth? What I tried already:

  • Reinstalling Windows 11 ( tried latest 23H2 and Cannary build ) - not working;
  • Clear CMOS Bios - not working;
  • Installed Beta Synapse and regular Synapse - not working;
  • Deleted all bloatware, closed all apps in background (gpu, sound and other services\apps) - not working;
  • pair and unpair V2 Pro - not working;
  • didnt use my Razer account ( fresh profile ) - not working;

I am out of ideas…

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3 Replies

ChillyRide
Userlevel 1

Done BiosFlashback to older version - didnt help;

ChillyRide
Userlevel 1

Unpair form hyperpollinng dongle, pair with stock 1k hz dongle and pair again with hyperpolling, still 7k max.

Razer.Aero

Hello ChillyRide,

I’ve responded to your message. If you need further assistance, please provide the following information so I can escalate this issue to our Support Team for investigation. All the best!

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