Viper v2 pro dongle stopped working | Razer Insider
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Question

Viper v2 pro dongle stopped working

  • January 7, 2024
  • 6 replies
  • 119 views

Dongle is not working, but the mouse could work with wire.

I have submitted the case via razer support on 4th Jan 2024, it havn’t been solved.

6 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 8, 2024

Dongle is visible in windows device manager when you’ll connect it to USB port? (also check other USB ports if possible or even check it on another PC).


  • Author
  • Insider Mini
  • January 8, 2024

I have tried every ports and tried it in more than 5 others laptop/PC


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 8, 2024

Windows device manager?


  • Author
  • Insider Mini
  • January 8, 2024

not shown in device manager


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 8, 2024

So you can only wait for Razer Support - most probably you’ll get new replacement.


  • Author
  • Insider Mini
  • January 8, 2024

Thanks bro