Viper v2 pro not pairing with replacement dongle | Razer Insider
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Viper v2 pro not pairing with replacement dongle

  • January 26, 2023
  • 2 replies
  • 224 views

I submitted a case about 3 weeks ago to get my new 2.4 hyperspeed dongle and my replacement dongle finnally came today. I plug it into my pc and I hear it connect but it wont show up on razer synapse and wont work. I try to give it a firmware update but it wont work because I cant move my mouse what do I do?

2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 26, 2023
Did you've tried this pairing utility: https://mysupport.razer.com/app/answers/detail/a_id/6076 ? Also how it's detected in Windows device manager?

  • Author
  • Insider Mini
  • January 26, 2023
The link you sent worked thanks so much.