Viper v2 pro not pairing with replacement dongle | Razer Insider
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Viper v2 pro not pairing with replacement dongle

  • January 26, 2023
  • 2 replies
  • 174 views
A
I submitted a case about 3 weeks ago to get my new 2.4 hyperspeed dongle and my replacement dongle finnally came today. I plug it into my pc and I hear it connect but it wont show up on razer synapse and wont work. I try to give it a firmware update but it wont work because I cant move my mouse what do I do?
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    2 Replies

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7230 replies
    • January 26, 2023
    Did you've tried this pairing utility: https://mysupport.razer.com/app/answers/detail/a_id/6076 ? Also how it's detected in Windows device manager?
    A
    The link you sent worked thanks so much.
    FiszPL
    1 person likes this
    • FiszPL
      FiszPL

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