Hello
Recently, there have been times when the synapse application stops seeing the mouse, which is why macros do not work, you have to turn off the mouse and turn it on again. In addition, the wired connection works intermittently, Windows sometimes does not recognize USB, wireless Windows recognizes without problems. What could be the reason? The latest firmware version
Also, there is a feeling that the sensor does not work correctly on the surface, it seems to stop for microseconds at random moments
i need help what to do
viper v3 pro
Question
viper v3 pro sensor and dc issues
This topic has been closed for comments
- Razer Support
- 1607 replies
Hi there,
Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then send me a PM along with your device’s serial number so I can validate it and check for other workarounds along the way.
*Thread locked to curb conversation to PM.
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