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waiting for a response from support 2WEEK

V
Hello, I've been waiting two weeks for an answer from the support team. my file number: [Incident: (*Removed for security reasons)] I have not received my package, I have sent all the necessary documents to the online chat (proof of delivery not signed etc.). We are talking about a razer blade 17 worth 3500 euro !!!...
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      cheeaboo
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    3 Replies

    Razer.Speedcr0ss
    Vanillafastguide552
    Hello, I've been waiting two weeks for an answer from the support team. my file number: [Incident: (*Removed for security reasons)] I have not received my package, I have sent all the necessary documents to the online chat (proof of delivery not signed etc.). We are talking about a razer blade 17 worth 3500 euro !!!...
    Hey there! I understand where you are coming from and I'm not here to disregard what you've experienced. I notified our Support Team. Allow them to send you a follow-up within the next 24-48 hours. Feel free to send me a PM should you need additional assistance. I appreciate your patience and understanding on this matter.
    V
    i sent u a message
    Razer.Speedcr0ss
    Vanillafastguide552
    i sent u a message
    Thanks for the follow-up. I've replied to your PM.
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