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Question

Wallet is Disabled

  • May 2, 2025
  • 1 reply
  • 79 views

Username083

Hello,

My Razer Gold account currently has a balance of Razer Gold 477.91, but my wallet has been disabled. I am unable to make any transactions or access my funds. Could someone from the support team please help me resolve this issue as soon as possible?

Thank you.

 

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1 Reply

Razer.Aero
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  • Razer Support
  • May 2, 2025

Hi Username083,

Unfortunately, we have limited access to this part of our system. However, we suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Thanks!
 

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