warranty | Razer Insider
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warranty

  • December 5, 2021
  • 1 reply
  • 7 views
T
hello , im from indonesia im buying razer blackwidow 5 months ago , and i got error in my kyboard some keys from my keyboard error and can't work properly. can you guys give me advice, how should i claim warranty on this product. As far as I know, Razer is the best gaming product, and takes good care of its users, please help, thank you
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1 Reply

R
Allow me to assist you with this. Were there any changes to your system/device before the issue? Is Synapse running in the background when the issue occurs? Please send me the serial number of your device via PM. That way, I can verify its model and look into possible solutions. Let's take it from there. I'll be locking this thread now.
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