weird error
when updating razer cortex today i got this error: "razer internal error: failed to expand shell folder constant" im thinking its talking about a desktop shortcut maybe? the program works so i dont know what tomake of this
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Userlevel 7
- I am the Lightbringer
- 4794 replies
-
10 June 2021
@Michelle-RazerCortex Tagging you in. I believe this is well within your expertise.
A
Hey there!
Thank you very much for posting your issue here. My name is Michelle from the Razer Cortex Technical Support Team. I will be delighted to assist you with your issue.
Before we start could you please provide us with your Razer Cortex logs together with a screenshot of this error? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check it out if you need it.
Thank you very much for your patience.
@Razer.Caziel Thank you for looping me in.
Michelle
Thank you very much for posting your issue here. My name is Michelle from the Razer Cortex Technical Support Team. I will be delighted to assist you with your issue.
Before we start could you please provide us with your Razer Cortex logs together with a screenshot of this error? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check it out if you need it.
Thank you very much for your patience.
@Razer.Caziel Thank you for looping me in.
Michelle
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