**"Solve the problem: 'This product has already been registered. If you did not register it, please contact Rezar's support team.' – Black Shark V2 X Headset."**
Answer
When I add a new Black Shark v2 x headset, I get this problem
Best answer by Razer.Aero
Hello sharpCreamsecret265,
I see you're having trouble registering your Razer BlackShark V2 X and obtaining the 7.1 Surround Sound activation code. Please note that product registration mainly serves warranty purposes. You can locate your device's activation code on the scratch card provided in the packaging. If the code has already been redeemed or if the card is missing, I recommend reaching out to the reseller for a refund. Should you need further help, feel free to send me a PM with your device’s serial number and proof of purchase for verification. Best regards!
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- Razer Support
- Answer
Hello sharpCreamsecret265,
I see you're having trouble registering your Razer BlackShark V2 X and obtaining the 7.1 Surround Sound activation code. Please note that product registration mainly serves warranty purposes. You can locate your device's activation code on the scratch card provided in the packaging. If the code has already been redeemed or if the card is missing, I recommend reaching out to the reseller for a refund. Should you need further help, feel free to send me a PM with your device’s serial number and proof of purchase for verification. Best regards!
*Thread locked to curb the conversation to PMs.
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