Why can razer gold take my money, let me use it, and then not allow me to use it with no notice? | Razer Insider
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Why can razer gold take my money, let me use it, and then not allow me to use it with no notice?

  • April 10, 2025
  • 1 reply
  • 16 views

ohvid

Ive been using razer gold for ever now, and im in the turkey region.

Theres been plenty of problems, but i had a giftcard and i used it so i had to figure out how to fix them.

Now theres a new one, this garbage site added another problem to their users which forces them to add a phone number to use their money that they already put in without any issue before this requirement
Is this not unfair to add a new requirement and restrict access from the money u had before it?

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1 Reply

Razer.Aero
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  • Razer Support
  • 3222 replies
  • April 11, 2025

Hi ohvid,

I'm really sorry to hear about the issues you've been facing with your Razer Gold account. It would be best to reach out to our Razer Gold Support Team by submitting a ticket or through Live Chat. Our team will help you sort everything out in real time. Make sure to share all the necessary details so the team can assist you with your concerns. All the best!

*Thread locked to curb conversation to PM.


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