Why is my Product Number Incorrect | Razer Insider
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Why is my Product Number Incorrect

  • August 24, 2020
  • 1 reply
  • 11 views
T
I recently purchased the Razor Basilisk X and decided to change to sensitivity. I had to of course register the mouse as a new product. When I finished putting in the information I discovered that the PR was incorrect although I had looked it over multiple times and confirmed to be correct. How do I fix this problem???
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • August 25, 2020
    Please send me the serial number of your mouse so I can give you the correct product number. *Locking thread to curb conversation to PMs.
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