why is raxer customer support not responding | Razer Insider
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Question

why is raxer customer support not responding

  • December 15, 2024
  • 1 reply
  • 35 views
zhenming31

I have an issue with my keyboard that 1 of the key is not rsponding and i trying to contact razer support with live chat, however the chat is not connecting me to an agent, it showing position in queue 1, i have been waiting for hours but it just doesn’t connect me to an agent, how long am i going to wait to claim my warranty

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3310 replies
    • December 16, 2024

    Hi zhenming31,

    Thanks for raising your concern here. I have replied to your PM with your new case ID number. Please check your inbox, and let’s continue from there. Have a good one!

    *Thread locked to curb conversation to PM.

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