why is raxer customer support not responding | Razer Insider
Skip to main content
Question

why is raxer customer support not responding

  • December 15, 2024
  • 1 reply
  • 35 views
zhenming31

I have an issue with my keyboard that 1 of the key is not rsponding and i trying to contact razer support with live chat, however the chat is not connecting me to an agent, it showing position in queue 1, i have been waiting for hours but it just doesn’t connect me to an agent, how long am i going to wait to claim my warranty

    Did this topic help you find an answer to your question?
    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3360 replies
    • December 16, 2024

    Hi zhenming31,

    Thanks for raising your concern here. I have replied to your PM with your new case ID number. Please check your inbox, and let’s continue from there. Have a good one!

    *Thread locked to curb conversation to PM.

    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings