why razer blackwidow v3 tenkeyless lctrl and lshift when I click in games game think I hold the button

Hi 94346,

I understand you are experiencing an issue with your Razer BlackWidow V3 Tenkeyless while playing games. When you press the left control or left shift keys, the game registers the key as being held down until another key is pressed. Does the problem persist when you disable the Razer Synapse 3? Have you tested the device on a different computer or in a different game to see if the issue persists? To isolate the issue, please make sure to update your keyboard firmware by following the steps here. Also, try the following troubleshooting this link to resolve the problem. If the steps didn't work, PM your keyboard serial number and proof of purchase so I can check for a replacment option. All the best!

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