Wi-Fi/Network Issues | Razer Insider
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Wi-Fi/Network Issues

  • January 19, 2022
  • 1 reply
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Currently having issues with Wi-Fi/connecting to the internet with my Razer Blade 15 Advanced (2020). Computer currently says the wireless card is not working (code 10 in the device manager). Also says my windows virtual network adapter isn't working. I have tried the following: - connect with phone mobile hotspot, cannot even see it under networks - network diagnostic tool and network system reset with restart, did not work - uninstall Wi-Fi card and reinstall with restart, did not work - install latest intel drivers for Wi-Fi card with restart, did not work - uninstall most recent windows update with restart, did not work
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    • Erarek
    • Author
    • 1 reply
    • January 19, 2022
    I installed these intel security updates for the appropriate laptop model followed by uninstalling and reinstalling the Wi-Fi card/drivers which has resolved the issue. Here is the link for the security update: https://mysupport.razer.com/app/answers/detail/a_id/1706
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