WiFi connection issue | Razer Insider

WiFi connection issue

  • 28 September 2019
  • 7 replies
  • 1 view
T
Anyone have same issue with Razer phone 1 after updating to Android Pie 9.0 I having probleming connecting to home WiFi only .
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7 Replies

G
Yes, I can literally connect to every other wifi network in the universe, except for my own. Are you using a Netgear router per chance? just trying to eliminate possible conflicts.

Every other device (including other Android 9 devices) can connect to the wifi router, except for my Razer Phone 1
T
Nope I am using Asus rapture
G
ok... well... at least its not my router lol

I simply cannot understand it. My wifes phone connects and is Android Pie, but mine isnt even registering on the Router as ATTEMPTING to connect. The phones Mac address doesn't show up as even trying to connect...

I am assuming its a Razer problem as every other device we own is connected fine. I have tried factory reset, I have tried resetting the router... nothing works...

Im so lost lol
R
Userlevel 6
Hi guys! Please PM me the serial number of your Razer Phone. I'll assist you from there.
G
Where about is the serial number? I can find the model number on the phone, and the IMEI and build number in the OS, and a whole bunch of regulatory numbers, but I cannot find the serial number.
G
everIrisMYSTICTOPAZ514
Where about is the serial number? I can find the model number on the phone, and the IMEI and build number in the OS, and a whole bunch of regulatory numbers, but I cannot find the serial number.

nevermind, it was on the phone box... not the phone

I feel dumb
R
Userlevel 6
everIrisMYSTICTOPAZ514
Where about is the serial number? I can find the model number on the phone, and the IMEI and build number in the OS, and a whole bunch of regulatory numbers, but I cannot find the serial number.

everIrisMYSTICTOPAZ514
nevermind, it was on the phone box... not the phone

I feel dumb



Hi there! I have replied to your PM. Let's continue there.
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