Windows freezes | Razer Insider
Skip to main content

Windows freezes

  • April 20, 2019
  • 3 replies
  • 4 views
B
Hey guys, I have a problem when installing an update in Synapse 2.0. I try to update my Deathstalker Ultimate because the Switchblade is not working, at al. I tried "everthing", - re-installed Synapse - disconned the USB-devices (I have the Deathstalker Ultimate, Ouroboros and the Tiamat 7.1) - tried to install Synapse w/o the devices attached. When I put in the DU, it notifies me that it has an update ready and when installing this, it freezes when it is near 50-65%. I have found an article that told me to kill an process (regvr32) but that doesnt work. Does anyone know how to solve this?
    This topic has been closed for replies.

    3 Replies

    R
    Hi there, @Breuert! Did you try temporarily disabling your Windows Firewall or anti-virus program on your computer?
      B
      • Breuert
      • Author
      • April 26, 2019
      Razer.FatKidWanderer
      Hi there, @Breuert! Did you try temporarily disabling your Windows Firewall or anti-virus program on your computer?
      No I had not tried that before, I did now. Thanks a lot! Problem solved.
      R
      You're welcome. Feel free to reach out to us if you still have any issues.
      CookiesCookie settingsAccessibility statement