Windows volume control not working when 7.1 surround sound in use | Razer Insider

Windows volume control not working when 7.1 surround sound in use

  • 18 August 2020
  • 3 replies
  • 31 views
L
I've encountered this problem after the new windows update which is version 2004. I can't control the volume using the volume keys, I have to reinstall for it to work but then when I boot up my laptop again the same thing happens. Ples welp
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3 Replies

Razer.Caziel
Userlevel 7
lilbeep
Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho

I'll be locking this as resolved then. Thanks for updating the thread, see you around!
L
Razer.Caziel
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.

Thank you for responding but I found a fix, I just had to update my sound drivers. Thank you tho
Razer.Caziel
Userlevel 7
The app may be taking control of the global shortcuts. Are you using a keyboard to adjust the volume? If so, please indicate the model. For now, I highly recommend performing a clean installation of all Razer related apps by following this guide.
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