I tried every solution that I could find all over the internet. I tried every USB port, different computers, uninstalling all Razer files, and reinstalling the newest versions. I even tried to run the firmware update, but every time I got to the step to “plug the dongle into the PC,” even though I would unplug it and plug it back in, it never let me hit the next key.
I’ve scoured this entire page, and I can’t find any solutions that work. This mouse isn’t even 2 months old, it was a Christmas gift, and it is not even functional. Honestly, with the number of complaints for this mouse over the years on this page, it’s embarrassing that Razer hasn't solved this issue. Probably the last razor product I ever get. If someone buys me one in the future, I’ll just tell them to get their money back.
