Wolverine V2 Chroma | Razer Insider

Wolverine V2 Chroma

i replaced my Wolverine V2 Chroma with a new one.
my computer is not recognizing it. stuck on update in progress.
I am running windows 11.

I plugged it to a windows 10 and it worked ok.

I've deleted and reinstalled software....switched to all different port with same result.
what am I missing.....why did my older Wolverine V2 Chroma work fine but my new one does not?

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