Wolverine v3 Pro not charging (I think...) | Razer Insider
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Question

Wolverine v3 Pro not charging (I think...)

  • February 28, 2025
  • 1 reply
  • 347 views

OwO_Bulwark

Hey guys!

So I'm having an issue with my wolverine v3 pro. It seems to not be charging. Any help on the matter would be great!

The original issue was not being able to turn on the controller at all. Then when plugging it in with the supplied cable on any of my USB ports it still would not turn on or show any signs of life OTHER than a pulse vibration every so often when I held down the xbox button. This only happened on the labelled "super usb" on my gaming laptop so I wondered whether it was not charging fast enough or retaining enough battery to turn on? As such I put this theory to the test.

 

I plugged in my dongle to the laptop then supplied my controller from my super fast charge phone charger. This did the trick and the controller turns on and I can play using it! Issue is... as soon as I unplug it.... it dies. So I assume the battery is dead? 

 

Anyways. Please help, hoping its something I have not thought of otherwise this will be a warranty claim I think!

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1 Reply

Razer.Aero
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  • Razer Support
  • 3422 replies
  • March 1, 2025

Hi OwO_Bulwark,

I understand that your Razer Wolverine V3 Pro is experiencing charging issues, as it seems to work only when plugged in, suggesting a possible dead battery. Could you please let me know when the issue started? Were there any incidents or changes that happen before the problem? When you plug the controller into a power source, what does the battery indicator light show? How long did you charge the device? Please send me a PM with your controller serial number and proof of purchase so that I can check for replacement options. All the best!

 

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